The Graham Agency

The Graham Agency is the pre-eminent domestic recruitment agency which professional working men and women select for high calibre housekeepers, often with ancillary duties; cooks, nannies or carers, to assist in the running of their household.

With personal service, attention to the particular needs of clients, strict vetting and assessment of candidates as their ethos, increasingly professionals from all walks of life trust The Graham Agency to find the right candidate for their life-style.

Established in 1984, with offices in Mayfair and Highgate, London,  The Graham Agency supplies a range of domestic staff to clients primarily located in London and the Home Counties.

We hold high principles dear to our hearts and never forget that both clients and candidates have a choice and that, if we let them down, they will use that choice.  We aspire to be better at what we do and we always deliver.

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10 questions asked by candidates seeking a domestic staff job

A recent survey by London-based domestic staff recruitment agency, The Graham Agency, has produced 10 questions that are asked by candidates seeking a job.  They are vital to avoid the possibility of confusion and disappointment after you have started work.

The top 10 questions are:

1.    Will my tax and insurance be paid?

2.    What hours will I work?

3.    When will my days off be?

4.    What are the arrangements for public and paid holidays?

The FREE Essential Guide to Employing Domestic Staff

The Essential Guide to Employing Domestic Staff, a free guide from The Graham Agency, is now available on our website.  It makes crucial reading for the millions of households that employ or are thinking of employing domestic staff.

Essential Guide to Employing Domestic Staff


Download your free copy of the The Essential Guide to Employing Domestic Staff (pdf).


There are some two million domestic workers in the UK according to 2013 statistics from The Work Foundation.  Housekeepers, nannies, carers and other domestic workers to literally millions of families are becoming essential helpers to cope with today’s busy life-styles.  But for many people employing someone is a new and potentially fraught experience. Our new guide - the first of its kind - walks you through the employment maze in clear, easy to understand, terms.

When a job offer is subject to a health check

When an offer of employment to an applicant to work within your household has been made subject to a health check, what are the legal implications, both for the applicant and the employer?

Should the applicant refuse to have such a health check, where does the employer stand?

The advice we have received is that if the offer is conditional upon the health check and the applicant refuses, the condition is not fulfilled and therefore it will be difficult for the applicant to argue that a binding contract has been formed.  The offer can be withdrawn.

Do you have your staff's next-of-kin details?

If a member of your staff were to become seriously ill or die whilst in your employment, who would you need to notify?

If they die, then you would contact the police; if they were seriously ill, you would probably call for an ambulance or contact their doctor.  You do have their doctor's contact details?

But what about their next-of-kin?  Asking for and recording such details may not be something that you have done when engaging staff, but it's worth thinking about.

The Immigration Bill and illegal workers

The UK government is strengthening its crackdown on the employment of illegal migrants.  In the forthcoming Immigration Bill there will be new measures enabling those caught working illegally in England and Wales to be sentenced to up to six months in jail.

To be introduced in Autumn 2016, measures will also be aimed at those who employ illegal migrants.  Penalties will include unlimited fines and seizure of wages.

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