It would seem to be obvious, wouldn’t it?
As part of the new Care Certificate for support workers in health and social care being introduced by the UK government, staff must be able to speak English!
What is surprising is that this has not always been mandatory. Recent figures show that 20% of care workers are immigrants; commonsense says that 100% of them should be able to speak English.
At The Graham Agency this has been such a basic requirement that we would never put a candidate forward unless their English communication skills were up to the job. A strict vetting procedure, references, and checks on those references where necessary ensure that candidates meet the individual needs of clients. Life can be hectic enough without having to negotiate through a language barrier.