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Domestic Staff – Satisfying Our Clients’ Needs

When providing domestic staff we focus on gaining a full understanding of your needs so that we can place the best candidate to ensure your satisfaction. We aim to take away your everyday worries, whether that’s making sure the children have been collected from school, that there is a wonderful meal ready for that evening’s little soirée, or that an elderly relative is able to continue living safely in their own home.

 

We like to establish from you exactly the type of person you are seeking. For this reason we ask you to provide as much information as possible about the position, remuneration, accommodation (if applicable) and other details.

Latest News

Be Clear About Your Expectations At The Graham Agency, we have been matching household staff with ho...

04/15/2021

What’s The Difference Between A Live In and Live Out Housekeeper? The main difference between a li...

04/07/2021

  Early May Bank holiday                   Monday, May 3 2021 Spring Bank Holi...

03/31/2021

Many employees are eligible for statutory rates of pay for: maternity, paternity, adoption shared pa...

03/31/2021

Perhaps you are, or know a friend or colleague classified as Clinically Vulnerable and who has not h...

03/31/2021

  Early May Bank holiday                   Monday, May 3 2021 Spring Bank Holi...

03/31/2021

Many employers, including those of household and domestic staff may have  had some staff classified...

03/31/2021

We have often cautioned employers of domestic and household staff of the potential dangers of taking...

03/31/2021

A recent Employment Tribunal judgement demonstrates how careful employers need to be when criticisin...

03/31/2021

What Is A Domestic Couple?  A domestic couple is usually a husband and wife who work for a property...

02/26/2021

With all the pressure and confines the Covid 19 pandemic has created, it would be a surprise if you ...

02/24/2021

It’s been a very strange time since the Covid-19 pandemic started and we were locked away from fri...

02/24/2021

Lay Men And Women To Sit At Tribunals It’s possible that if you have ever considered taking a case...

02/24/2021

The debate around vaccine passports continues to develop with the UK still saying that at present th...

02/24/2021

If you have experienced an unexpected slump in response to a job advertisement for domestic or house...

02/24/2021

News that those deciding, or contributing to a decision you are facing at an Employment Tribunal may...

02/24/2021

Under the on-going Covid 19 pandemic, it is not surprising that taking a holiday this year has not b...

02/24/2021

What Does A Housekeeper Do? The role of a housekeeper London is a varied role with responsibilities ...

02/12/2021

As employers, including those of domestic and household staff, try to navigate their way through our...

01/27/2021

From time to time the balance changes between staff seeking a job and employers looking for staff. W...

01/27/2021

We have have brought to your attention many  times, how excluding a candidate for any work, includi...

01/27/2021

From time to time the balance changes between staff seeking a job and employers looking for staff. W...

01/27/2021

There are many reasons why you may not be selected for a job after what you thought was a good inter...

01/27/2021

It is quite possible that in the near future, you will be faced with a new question at a job intervi...

01/27/2021

A growing number of employers of domestic and household staff are considering adding a new question ...

01/27/2021

Top Tips For Cleaning Your Home During the winter months, we spend more time indoors and are less li...

01/15/2021

Constantine Law are specialist employment lawyers with whom we have worked over the years. Due to ou...

01/13/2021

What The Government Guidance Says For Housekeepers in London According to the guidance published by ...

01/13/2021

As domestic staff cannot work from home, the employer would need to consider the current public heal...

01/13/2021

From January  1st most foreign nationals, including those from the European Union, who want to work...

01/13/2021

We all, as employers of domestic/household staff hope and expect them to be trustworthy, and we are ...

01/13/2021

A case in which a Saudi diplomat  trafficked a woman to the UK and forced to work as his servant fo...

01/13/2021

A case in which a Saudi diplomat  trafficked a woman to the UK and forced to work as his servant fo...

01/06/2021

Does your boss ask you to drive sometimes? It may be OK if the weather is fine, but winter driving i...

01/06/2021

As the new national lockdown kicks in, many will have questions about what is allowed and what is  ...

01/06/2021

From January  1st most foreign nationals, including those from the European Union, who want to work...

01/06/2021

Do you have a legal obligation to give your domestic staff time off and pay them? Contrary to what s...

11/26/2020

The furlough scheme which was due to end on 31 October 2020 then further extended to 2 December 2020...

11/26/2020

Many employers have relied on the Disclosure and Barring Service (DBS) to reveal even minor convicti...

11/26/2020

2020 Friday 25th December – Christmas Day Monday 28th December – Boxing Day The big change in ...

11/26/2020

2020 Friday 25th December – Christmas Day Monday 28th December – Boxing Day The big change in ...

11/26/2020

The question often asked in regard to Public holidays, is “Does my boss have to give me the time o...

11/26/2020

London’s New Tier Two Rules – What They Mean London’s 32 boroughs and the City of London, ...

11/26/2020

“I carried on working and wasn’t furloughed but it was not possible to take my holidays,  so do...

11/05/2020

There are many whose employment within the domestic and household staff world, whose job has either ...

11/05/2020

A survey  revealed that two-thirds of employees plan to carry over some of their annual leave into ...

11/05/2020

As the Covid -19 situation deepens, it is possible that, when implementing staff reductions or job c...

11/05/2020

Overclaims fall into two categories; claiming an erroneous amount or claiming a grant to which you w...

11/05/2020

To assist our reader, we have gathered the main points regarding the impact of the government’s se...

11/05/2020

The government’s Furlough scheme which has helped protect jobs finishes at the end of this month, ...

10/07/2020

As a domestic/household employee you may face the possibility of being made redundant if your employ...

10/07/2020

  As a domestic/household employee you can, of course, choose not go to work, however you can...

10/07/2020

As an employer of domestic/household staff you may, in these difficult times, face upto the option o...

10/07/2020

If employees refuse to return to work, what are your rights? In “normal” times, an employee can ...

10/07/2020

If you are considering annual pay increases for your domestic and household staff it is important to...

10/07/2020

As Furlough ends, the government’s Jobs Support Scheme kicks in, but how does it differ from Furlo...

10/07/2020

Extremely clinically vulnerable employees who stayed at home to protect themselves from corona virus...

09/02/2020

As a domestic/household staff employer, the ability of staff to do their jobs is an issue you keep a...

09/02/2020

If you, as an employer of domestic and household staff are asked by employees for a pay rise, then t...

09/02/2020

Do you have staff still on furlough? If so, they are part of the 12.5% of UK staff who remain furlou...

09/02/2020

If you, as a domestic or household employee are considering asking for a pay rise, the latest trend ...

09/02/2020

  We all like to think that we are doing our job well, and working in the domestic and househol...

09/02/2020

Are you one of the extremely clinically vulnerable people who  stayed at home to protect themselves...

09/02/2020

Average earnings fell 1.3 per cent, after adjusting for inflation, in the three months to May, the d...

07/29/2020

The Law Society is backing the call for the government to increase the time limit in which an indivi...

07/29/2020

If you have domestic/household staff on furlough then you need to know the Chancellor is offering a ...

07/29/2020

With the present siuation limiting new job possibilities, make sure in  an interview that you show ...

07/29/2020

Average earnings fell 1.3 per cent, after adjusting for inflation, in the three months to May, the d...

07/29/2020

It will come as a shock and disappointment to social care workers that they will not qualify for the...

07/29/2020

It has come as a shock to many who are hoping to arrange care in the home for relatives that social ...

07/29/2020

8. Q. When is the furlough scheme due to end? A. The scheme ends on 31st October 2020.    ...

07/02/2020

7. Q. Are there additional furlough changes in October? A. From October, the Government contribution...

07/02/2020

6. Q. What are the changes to the furlough scheme in September? A. From September, the Government co...

07/02/2020

5. Q. What are the changes to the furlough scheme in August? A. From 1st August employers will have ...

07/02/2020

4 . Q I`ve heard that with effect from 1st July the rules governing furlough are changing, can you e...

07/02/2020

3. Q I want my furloughed employee to return to work; she`s pregnant & resisting a return on the...

07/02/2020

2. Q My employee is shielding & is refusing to return to work as the lockdown eases. What advice...

07/02/2020

1. Q. Some staff are being encouraged to return to work but my furloughed employee is refusing to do...

07/02/2020

1. Q. Some staff are being encouraged to return to work but my furloughed employee is refusing to do...

07/02/2020

My employee says it’s not safe for her to travel on public transport and that it is my responsibil...

05/27/2020

I have asked my employee to return to work but she says her childrens’ school isn’t opening and ...

05/27/2020

1 Q .Has the government’s Coronavirus Job Retention Scheme, Furlough, been extended? A. Yes, Chanc...

05/27/2020

15 May 2020 Government guidance is now that many of those who cannot work from home should return to...

05/27/2020

In this unique period of Covid-19 worry and appropriate restrictions, families are seeking the best ...

04/02/2020

As employers of domestic and household staff it is essential that you understand how the UK lockdown...

04/01/2020

We have been inundated with important questions from domestic staff desperate for information on the...

04/01/2020

Easter and May Bank Holidays are fast approaching. But do you have a legal obligation to give your d...

03/25/2020

Here are the rules concerning pay and time off. UK Bank Holidays and how they affect you as an emplo...

03/25/2020

Parents of babies born prematurely are to have extra statutory paid leave. The move was announced by...

03/18/2020

But how precisely does redundancy differ from dismissal? As an employee the differences are importan...

03/18/2020

Major changes to what information your employer has to provide to all new employees and workers come...

03/18/2020

Smoking breaks at work hit the news recently as a Spanish court ruled that an organisation there can...

03/18/2020

Major changes to what information you have to provide to all employees and workers come into force f...

03/18/2020

Parents of babies born prematurely are to have extra statutory paid leave. The move was announced by...

03/18/2020

But how precisely does redundancy differ from dismissal? As an employer of domestic and household st...

03/18/2020

 It may not be convenient for you if your employee becomes pregnant, but her rights are protected i...

02/27/2020

Who would have thought a few years ago, that a compensation payout for Age and Race Discrimination w...

02/27/2020

The government’s proposed immigration reforms will not affect the status of foreign workers alread...

02/24/2020

The government’s proposed immigration reforms will not affect the status of foreign workers alread...

02/24/2020

It may not be convenient for your employer if you become pregnant, but your rights are protected in ...

02/18/2020

A new law which gives working parents who suffer the loss of a child, the statutory right to two wee...

02/18/2020

UK set to introduce ‘Jack’s Law’ – new legal right to paid parentalbereavement leave A new l...

02/18/2020

If I lose My Job Before 31st Dec. 2020 Does It Affect My Right To Stay In The UK? This is an importa...

02/18/2020

It is important, as domestic/household staff, that you are aware of proposed new statutory pay rates...

01/23/2020

Yet again, a recent case in an employment tribunal has shown that unwanted sexual approaches still c...

01/23/2020

This could well be your big year as an employee in the domestic/household world. New research shows ...

01/23/2020

A major proposed travel change post-Brexit will affect citizens of EU countries –  perhaps yo...

12/17/2019

You will have seen lots of news of about so called “gagging orders” in recent months that may af...

12/17/2019

You may have noticed that the winter months take a heavy toll on your mood and well-being. Well, the...

12/17/2019

There will be new rules for EU citizens visiting the UK post-Brexit if they are given approval by pa...

12/17/2019

There has been considerable publicity around the issue of confidentiality agreements – so call...

12/17/2019

With a recent survey showing that nine in ten care chiefs are worried about how they will cope over ...

12/17/2019

A recent case  came before an Employment Tribunal where an woman, 89 years old was awarded £200,00...

11/25/2019

The question often asked in regard to Public holidays, is “Does my boss have to give me the time o...

11/25/2019

UK Below are the remaining Public Holidays for 2020, but in May there is a holiday date change. Engl...

11/25/2019

You may have noticed that the winter months take a heavy toll on people’s mood and well-being. Wel...

11/25/2019

As an employer of domestic/household staff you will undoubtedly pay considerably more than either th...

11/25/2019

A recent case which came before an Employment Tribunal illustrates how careful employers of all staf...

11/25/2019

Public Holidays 2019 And 2020 In The UK. Note Change In May The thing about public holidays is that ...

11/25/2019

Do you have a legal obligation to give your domestic staff time off and pay them? Contrary to what s...

11/25/2019

If you are a EU citizen working in the domestic or household  and have  already been granted Pre-s...

10/24/2019

In the  first instance let’s define a “dependant”. A dependant could be a spouse, partner, ch...

10/24/2019

What are their rights to time off to deal with it? First of all, let us  be clear on what constitut...

10/24/2019

If any of your domestic and household staff who are EU citizens and have already been granted Pre-se...

10/24/2019

If you are applying for a domestic position through The Graham Agency we can help you through the pr...

10/02/2019

While EU laws will still be in force after Brexit, there are no guarantees that they will stay that ...

09/27/2019

It’s a question that many employees who have obtained employment tribunal judgements against emplo...

09/27/2019

While EU laws will still be in  force after Brexit, there are no guarantees that they will stay tha...

09/27/2019

It’s a question that some employers who have had employment tribunal judgements given against them...

09/27/2019

Where do your domestic and household staff rate on the sickness ladder? Of course staff are off sick...

09/25/2019

The answer, as it is in many cases, is …it all depends … in this case on their reason fo...

09/25/2019

Don’t be the one in twenty. Despite considerable publicity regarding employer obligations to e...

09/25/2019

The £30,000 per annum pre-tax salary threshold for migrant workers  post-Brexit may be reviewed, e...

09/25/2019

If a new bill does progress through parliament, then being allowed to work flexible working hours ma...

09/12/2019

Parents of premature babies could be given “neonatal leave” to spend more time with their childr...

09/12/2019

Holiday Time Maybe A Distant Memory But Did  You  Actually Get Enough Time Off? Holiday time maybe...

09/12/2019

Holiday time maybe just a memory,  but did you actually get the correct amount of holiday time off?...

09/06/2019

Would YOU give special consideration to a female domestic staff member suffering from period pain? C...

09/06/2019

Parents of premature babies could be given “neonatal leave” to spend more time with their childr...

09/06/2019

Historically employers have been able to check on the criminal backgrounds of those they may employ ...

09/06/2019

A new bill is working it’s through parliament that could make flexible working the default positio...

09/06/2019

A recent Employment Tribunal has backed a pregnant care worker who was sacked when she wanted to opt...

07/22/2019

As the hot summer continues many employees, including domestic and household, some of whentom work o...

07/22/2019

A  pregnant care assistant sacked after wanting to opt out of  a 48 hour plus working week has won...

07/12/2019

EU Migrant Post Brexit Salary Threshold May Be Reviewed. The £30.000 per annum pre-tax salary thres...

07/12/2019

A potentially huge increase in paternity leave for fathers that could affect many employers, is on t...

07/12/2019

In a legal judgement this month (June 2019 ) the Court of Appeal has ruled that paid voluntary overt...

06/17/2019

In a major development in the on-going issue of non-disclosure agreements, a committee of MPs is now...

06/17/2019

A survey by the Equality and Human Rights Commission has found that 41% of pregnant workers feel tha...

06/13/2019

There has been considerable publicity recently about the stress of  work on women and how many more...

06/06/2019

Under UK law, employees do not have the legal right to attend medical appointments in work time, so ...

06/06/2019

The issue of Mental Health has been in the spotlight recently with Mental Health Awareness Week runn...

05/15/2019

Is there a domestic answer to womens’ workplace stress? Some revealing figures in new research...

05/14/2019

Sometimes a case arises that illustrates how careful  an employer – including those with one ...

05/10/2019

It sounds a good idea… perhaps when you are about to leave  your job as domestic or household...

05/10/2019

As one of Britain’s largest care home groups  goes into administration, residents are awaiting th...

05/10/2019

Major Compensation Changes You should be aware of…. As a domestic or household staff member yo...

04/26/2019

The Hidden Dangers Of Finding A Domestic/Household Staff Replacement Through Reccommendation. It sou...

04/26/2019

If you are mother, or father, or could be in the future, this month, May 2019, there are some develo...

04/24/2019

If You Are Told ‘You Are Too Old For Your Job’ – Better Read This.. If you are tol...

04/18/2019

This month, May 2019, the government is set to publish its first consultation on the extension of sh...

04/16/2019

There are some important changes to compensation awards that employment tribunals can apply recently...

04/12/2019

If you reach the stage where you, as an employer of domestic staff, may consider an employee is too ...

04/12/2019

As a domestic staff worker, you work in the home of your employer and the hope is that everyone resp...

03/25/2019

We have told you before that Employment Tribunal Fees have been removed, leaving you free to take a ...

03/25/2019

We have written before on the impact of removing Employment Tribunal Fees. Now former domestic staff...

03/25/2019

Check your payslip after April 6th 2019 New rules come into force regarding payslips from April 6th ...

03/25/2019

April 6th  – Or 7th Which is The Date For Changes April 6th generally brings some changes whi...

03/25/2019

 Rules on Non-Disclosure Agreements May Be About To Change Non-Disclosure Agreements are not uncomm...

03/19/2019

If you are employed and earning more than £10,000 a year as a housekeeper, or indeed any job, you a...

02/21/2019

Has Your Employer Ever Reduced Your Holiday Entitlement Because You Were Off Sick If so, it was not ...

02/21/2019

If so, then life may be easier for you in the future, thanks to a Supreme Court Ruling. Until now, i...

02/21/2019

Care of elderly in the spotlight again. New research shows that almost half a million carers for eld...

02/19/2019

Massive rise in fines for pension auto-enrolment errors During the last financial year the number of...

02/19/2019

A report by London Fire Brigade on fire safety in London residential care homes has highlighted a se...

02/15/2019

It’s only fair isn’t it, a member of your domestic staff has been off sick for a while, so can y...

02/15/2019

Information on past old and minor offences has, until now, been given to employers and potential emp...

02/08/2019

  Pay is on the increase….it’s official, so has yours gone up recently? Pay in the ...

01/28/2019

Greater Protection For Pregnant Women. When a pregnant woman or new parents return to work – a...

01/28/2019

Does your boss ask you to drive sometimes? It may be OK if the weather is fine, but winter driving i...

01/15/2019

If you are going to ask your boss for a salary increase, there are a couple of things you need to th...

01/15/2019

Many housekeepers, nannies and other domestic staff drive when employers ask, sometimes for a school...

01/14/2019

Wow Thanks For The Pay Rise – I Didn’t Even Notice. As you know (or should do) your empl...

01/14/2019

The wearing of religious symbols by staff at work can sometimes be a vexing issue for employers, and...

01/14/2019

If your domestic staff ask for a salary increase, would yes or no be your immediate response? Actual...

01/14/2019

Employers today have to be aware of risk of discrimination against employees in a range of areas and...

12/18/2018

UK public holidays 2019 1 January Tuesday, New Year’s Day 19 April Friday, Good Friday 22 April Mo...

12/18/2018

Did you know you’re likely to give your staff a disguised rise from April? As January heralds ...

12/18/2018

When your housekeeper or other domestic staff employee has an illness, it’s often easy to see and ...

11/27/2018

Look how lucky you could be! Do you feel lucky today ? well you could if you just pick up the phone....

11/08/2018

If you suddenly find CCTV cameras where you are working as a housekeeper, do you have the right to k...

11/06/2018

All national minimum wage rates are set to rise again, with the Living Wage – the statutory na...

11/06/2018

Recently in Singapore an employer used CCTV to monitor his domestic staff and when he saw his child ...

11/06/2018

  In many situations, women’s Menopause is still a taboo subject, but in the workplace, inclu...

11/06/2018

In 2020, the government will introduce a new leave entitlement, bereavement leave, being a statutory...

10/16/2018

Despite repeated publicity promotions and warnings to employers – including of course those of...

10/16/2018

You would like to think that when your domestic/Household staff are working for you, that even on th...

09/27/2018

With some claims by employees and former employees of discrimination at Employment Tribunals, one ca...

09/18/2018

Continued exposure of deficiencies in care homes in England will yet again focus the minds of famili...

09/14/2018

When you start looking for a new job, an employment agency or prospective employer may well make a l...

09/14/2018

Some time ago, we reported on the case of an employee who won a landmark battle when the European Co...

09/14/2018

When your new domestic worker, nanny, or carer has been cleared by police checks to work with childr...

09/14/2018

‘The times they are a-changing’ sang Dylan, and in the case of robots in the home, yes they are,...

08/31/2018

A recent court case has highlighted how a professional carer looking after a vulnerable elderly woma...

08/14/2018

A massive drop of 95% in EU nationals coming to the UK for work is causing employment problems with ...

08/14/2018

Maybe you have a bad cold, a virus or have hurt your back, but you still turn up for work, not wishi...

08/14/2018

Summer holidays are over, and back at work as a member of domestic/household staff, you are proud of...

08/14/2018

It would seem that on the face of it that staff are even healthier that ever as they take less and l...

08/08/2018

Many employers of domestic staff undoubtedly feel, from time to time, that staff holidays are inconv...

08/08/2018

Summer holidays are over and as an employer or prospective employer of domestic staff you may well b...

08/08/2018

Usually, when seeking employment you are expected to provide two references, one of these usually be...

07/20/2018

Shared Parental leave? What’s that? If that’s your reaction as an employed parent, then ...

07/20/2018

The numbers of people visiting city parks and open spaces has soared by 25% from 2010 – 2016. ...

07/20/2018

Completely free movement of people will end when the UK leaves the EU, according to a new government...

07/20/2018

Were you totally honest in your job application? Did you stretch the truth and can your employer fir...

07/20/2018

Easter and May Bank Holidays are fast approaching. But do you have a legal obligation to give your d...

07/19/2018

The numbers of people visiting city parks and open spaces has soared by 25% from 2010 to 2016. Accor...

07/19/2018

Completely free movement of people will end when the UK leaves the EU, according a new  government ...

07/19/2018

Summer time and August Bank Holiday is fast approaching. Just to remind you, the date is 27th August...

07/19/2018

As an employer of domestic staff you will either have been asked to provide a reference to a staff m...

07/19/2018

Despite a campaign launched earlier in the year to raise awareness of the shared parental leave sche...

07/19/2018

If you discover that a member of domestic/household staff lied in their CV when applying for a job, ...

07/19/2018

Before using electrical equipment, you should always check the electric cord for frays, breaks and d...

07/04/2018

Cleanliness in kitchens is essential to prevent the spread of potentially harmful bacteria. Your emp...

07/04/2018

If you, as an employer of Domestic/Household staff pay enhanced Maternity pay, but not enhanced Shar...

06/21/2018

 Top Holiday Tips It’s that time again, summer and the holiday period, so we have put together so...

06/20/2018

If you leave your home unoccupied while you are on holiday, it can be an irresistible target for thi...

06/20/2018

If staff only have a domestic visa, then they cannot travel. if they have indefinite leave to remain...

06/20/2018

In order to sponsor someone to work here, employers must be licensed by UK Visas and Immigration and...

06/20/2018

With all the uncertainty around staff employment at present, some employers experiencing recruiting...

06/20/2018

It’s that time again, Summer and people are thinking about holidays. But as an employer of Dom...

06/15/2018

How To Beat The Worst Wage Squeeze In Modern History The UK’s real wage squeeze is the worst i...

06/15/2018

If you, as an employer of Domestic/Household staff pay enhanced Maternity pay, but not enhanced Shar...

06/15/2018

Organisations with 250 staff or more are being urged to publish their shared parental leave on their...

06/15/2018

All workers (and therefore all employees) by law have a right to a minimum of 5.6 weeks paid annual ...

06/12/2018

  When you’re looking for a new job, two of the most important questions are: what is the...

05/11/2018

  It isn’t the best parting of the ways, so you decide to make a payment to the employee ...

05/04/2018

With spring here (finally) and summer on the way, it is the time when there are extra jobs to be don...

05/04/2018

While it is true that payments to staff for aspects such as Maternity Leave and Sick Pay are general...

04/26/2018

We all expect the standards of care homes to protect our ageing relatives but new figures cast doubt...

04/18/2018

As an employer of domestic staff you need to be aware of rulings on Parental Leave, as it may affect...

04/18/2018

Once the worker starts with a new employer they can ask to see a copy of a reference. They have no r...

04/18/2018

We have reported recently, the massive rise in cases being taken to Employment Tribunal fees were ru...

04/18/2018

This month, May 2018 sees the first consultation of extending shared Parental Leave to Grandparents....

04/18/2018

The Minimum contributions that you, as an employer of staff – including domestic and household...

04/18/2018

Take some advice to help you perform to the best of your potential at an interview. These interview ...

03/22/2018

Here are the rules concerning pay and time off. UK Bank Holidays and how they affect you as an emplo...

03/22/2018

It is often emotionally difficult for all concerned when an aged relative enters a care home, and on...

03/12/2018

Tribunal cases have continued to soar since fees were ruled unlawful, a trend which holds implicatio...

03/12/2018

Even more opportunities are potentially opening up for housekeeping jobs as working parents struggle...

01/30/2018

Yet again, international news regarding treatment of Filipino domestic staff in Kuwait has highlight...

01/23/2018

The Government’s Fit for Work scheme which was aimed at streamlining the system of getting tho...

01/18/2018

As an employer of domestic/household staff, you may well have house rules relating to smoking at wor...

01/18/2018

It is human nature to expect that at the top of the tree where prices are highest, highest quality i...

01/12/2018

If an employee commits an act which you consider unacceptable, would your first reaction be to suspe...

01/12/2018

Employment tribunal claims have soared in recent month since fees were abolished following a Supreme...

01/12/2018

It’s some way off yet, but we can see the way it’s going, even 18 year old employees wil...

01/12/2018

Increases in statutory pay rates for a range of staff conditions have been announced by the governme...

12/13/2017

Wages are squeezed and it looks like another five years of the same before earnings are even anywher...

12/13/2017

There has been a major development that could affect many domestic staff, now and in the future If y...

12/13/2017

Increases in the minimum wages which should be paid to workers in the UK are due to take affect in t...

12/01/2017

Increases in statutory pay rates staff recently announced by the government will affect a whole rang...

12/01/2017

A recent court case illustrates just how important it is for employers of domestic and household sta...

12/01/2017

Fees for residential and nursing homes have risen at their fastest rate to reach an average of ￡33...

11/23/2017

The Government’s scheme for individuals  to apply for tribunal fees refunds has been rolled o...

11/23/2017

This new year heralds probably of some of the greatest changes in the UK for decades. The big issue ...

11/22/2017

To remind you of important dates coming up. Firstly, this year’s remaining Bank holidays for E...

11/22/2017

Over 150,000 UK workers are set to receive a pay rise, and it’s all voluntary on the part of t...

11/16/2017

New research shows how difficult it is in the UK for many to break out of poorly paid jobs, in direc...

11/16/2017

An appalling list of deficiencies in a residential care home which charged between ￡680 and ￡1,3...

11/16/2017

We are all aware that changes are in the air regarding Brexit and freedom of movement for EU nationa...

11/01/2017

A legal case currently going though the European Court of Justice (ECJ) may impact employers who hav...

10/19/2017

Parents who suffer the death of a child may soon have the statutory right to paid leave. This will a...

10/19/2017

A bill currently going through parliament will lay down new regulations on payment for work experien...

10/13/2017

Employment Tribunal Claims May Rise After Ruling Employers of domestic and household staff need to b...

09/27/2017

Domestic staff need to be aware when considering a job in the Gulf countries that maids there have b...

09/27/2017

If the recommendations of an independent review of the treatment of black, Asian and minority ethnic...

09/27/2017

The internet tutorial programme provided by HMRC (HM Revenue and Customs) continues to expand and of...

08/22/2017

A suggested new deal which may be offered to fathers by the government would, of course, apply to th...

08/22/2017

Almost 190,000 more people aged 65 years or older will require care by 2035 to cope with the rise in...

08/21/2017

In a major ruling for employers – including those of domestic and household staff – employme...

08/04/2017

Employers of staff, including domestic and household, may well find post-Brexit, that the rights of ...

07/27/2017

Part One. The Contract of Employment you must give your staff should spell out their duties and obli...

07/12/2017

ELECTRICAL EQUIPMENT Before using electrical equipment, the user should check the electric cord for ...

07/12/2017

This is a question which often arises with domestic and household staff, and some expert advice woul...

07/12/2017

The tragic death of an elderly care home resident once again brings caring options into consideratio...

07/04/2017

We have been asked this question by an employer who already has a Housekeeper but requires extra hel...

06/27/2017

Once again, the risks to domestic staff, including housekeepers, of working in the United Arab Emira...

06/27/2017

It has become patently obvious just how powerful are today’s social media platforms. Facebook...

06/14/2017

As part of the government’s on-going series “webinars” (web based seminars) HM Revenue and...

06/01/2017

With the holiday period now on us, many employers will take domestic staff, particularly housekeeper...

06/01/2017

If you already employ, or are considering employing domestic and household staff on a so-called “z...

06/01/2017

By law, you cannot discriminate against your workers because of their age; disability; gender reassi...

05/19/2017

Statutory Maternity Pay, Ordinary and Additional Statutory Paternity Pay or Adoption Pay and Shared ...

05/19/2017

Holiday time is here again and some you will be going off on a family trip leaving domestic staff st...

05/18/2017

It’s really bad winter weather-or there are public transport strikes – and your househol...

04/24/2017

We have written previously about the need to ensure the safety of your domestic and household staff ...

04/24/2017

One of your employees, either domestic or household, is really dedicated and never takes a break, ev...

04/24/2017

We all know that health care in the UK is rarely free and is often taken for granted. What many do ...

04/21/2017

Unless you have an agreed wage increase policy with your domestic and or household staff, it is quit...

04/21/2017

Confrontation with employees is always to be avoided if possible, and the last thing you should do i...

04/04/2017

A court case in the news has highlighted yet again, how careful Housekeepers must be when accepting ...

03/28/2017

The government is poised to consider extending leave rights for family members of new mothers. The o...

03/24/2017

There has recently been publicity of a case where the European Court of Justice (ECJ) ruled that a c...

03/20/2017

Employers providing accommodation for Housekeepers and Household staff will have to await the outcom...

03/20/2017

A high percentage of domestic and household staff are women, and in the course of their employment, ...

02/27/2017

It is a simple request ‘Will you change that light bulb for me?’ ‘Would you get a ...

02/20/2017

It may be that one of your domestic/household staff is either a new or expectant mum, OR, that you y...

01/30/2017

Even if you haven’t heard of Uber, or CitySprint, it is possible that recent employment tribun...

01/30/2017

A recent tragic death of an elderly patient at a care home has highlighted the need for special inst...

01/30/2017

Citizens Advice recently advised employees, including domestic and household staff, to check their w...

01/09/2017

Mounting pressure on Britain’s care for the elderly has opened a potential area of risk for th...

01/09/2017

The UK government has an easy to use tool for checking someone’s right to work, available at https...

12/16/2016

There are special rules for deciding if someone is employed or self- employed. This is called their ...

12/16/2016

A domestic staff member, housekeeper, carer, nanny, etc. can very quickly become someone  who is he...

11/21/2016

What is the Living Wage, what is the amount and do you have to pay it? There is often confusion abou...

11/07/2016

The perils of flexible working requests can prove a difficult maze to negotiate; there are lessons t...

11/07/2016

  Whenever a bank holiday, as Public holidays are termed, falls on a weekend, a “substitute...

11/03/2016

If you wish to terminate an employee’s employment, to avoid a claim for unfair dismissal, it must ...

11/03/2016

This could happen to you…a real life scenario. Three weeks after engaging a new housekeeper yo...

11/02/2016

A new report by Age UK shows that two out of five ・ 41% of residents in independent care homes are...

10/31/2016

As an employer of domestic/household staff it is important you understand the obligations of the Sha...

10/27/2016

As an employer of domestic/household staff are you up-to-date with the new tax laws on expenses and ...

10/27/2016

When there is a seasonal demand for extra staff, offering students or others a zero hours contract m...

10/18/2016

As an employer, or prospective employer of domestic/household staff it is important that you keep up...

10/17/2016

Some recent court cases have highlighted the affect of heavier penalties since the implementation of...

10/17/2016

When you have cause to consider suspending a domestic/household member of staff due to a perceived a...

10/12/2016

When you ask your domestic/household staff member to nip down the road in the car for you how do you...

10/11/2016

Just a bit of banter…? Just where is the line you can’t step over? A major report shines...

10/11/2016

When care home costs rise by more than 10 times the increase in pensioner incomes, rocketing by 5.2%...

10/10/2016

There are more tax changes in the pipeline which you as an en employer, or prospective employer of d...

10/06/2016

If your domestic/household employee returns from maternity leave and asks to work part-time do you h...

10/06/2016

How does the government’s Pension auto-enrolment scheme affect you, as an employer of domestic...

09/09/2016

As a member of domestic/household staff, you will be used to using cleaning chemicals on a regular b...

08/19/2016

Are you, as an employer of domestic staff, entitled to check your employee’s phone to see if they ...

08/19/2016

It would seem that no matter how carefully relatives check a care home for their loved ones, there i...

08/18/2016

When shared parental leave was introduced recently in the UK, the degree of take-up was unknown and ...

08/18/2016

It is a situation which can arise in many homes which employ domestic/ household staff – you the e...

08/18/2016

In every household there are cleaning chemicals being used on a daily basis, but what precautions ha...

08/18/2016

They are safe…No, they are unsafe and present a Salmonella risk…Now are they safe again?...

08/18/2016

According to research carried out by workplace experts Acas (Advisory, Conciliation and Arbitration ...

08/18/2016

A recent Crown Court case brought against a home care company by the Health and Safety Executive (HS...

08/18/2016

As an employer of domestic staff, you hope that you do not have to terminate their employment, but i...

08/18/2016

There is, says the Social Care Institute for Excellence, a real risk that family carers can reach th...

08/18/2016

There are now some two million people employed full-time and part-time in the domestic help industry...

05/27/2016

Sometimes an offer comes along that appears to be a real bonus. Well, for many domestic and househol...

05/26/2016

It would seem that no matter how carefully relatives check a care home for their loved ones, there i...

05/20/2016

In a recent court case in which a company was fined some £36,000 for unsafe working practices, it w...

05/13/2016

A question often asked of us, is:  ‘Can we, as the employer, contact a member of our domestic...

05/12/2016

We all have the greatest sympathy for a member of domestic or household staff who are off sick. But ...

05/09/2016

It would appear that here at The Graham Agency we are bucking the trend in wages which our domestic ...

05/09/2016

Since 1 April, all workers aged 25 and over have been legally entitled to at least £7.20 per hour. ...

05/06/2016

Here are a few questions for you as employers of domestic staff – and they are not trick questions...

04/29/2016

Many of those who are in the food preparation business including, of course, housekeepers, cooks and...

04/29/2016

As employers of domestic and household staff, it’s difficult enough keeping abreast of changes to ...

04/29/2016

If you haven’t already sent in your final payroll reports for 2015- 16 HMRC’s webinar w...

04/29/2016

ELECTRICAL EQUIPMENT Before using electrical equipment, the user should check the electric cord for ...

04/22/2016

There has been considerable controversy in recent times regarding the operation of so called Zero Ho...

04/22/2016

A recent court case has highlighted the need for all employers to ensure that employees, including d...

04/22/2016

The short answer is no, you don’t, but and there is always a “but”…. All employees are e...

04/22/2016

Assuming you already have a contract of employment for your domestic and household staff, then you w...

04/22/2016

Yet again the issue of the alleged ill treatment of domestic workers in Saudi Arabia has come into t...

04/22/2016

Employing a person with a learning disability ensures your workforce is more representative of your ...

04/22/2016

A Supreme Court ruling has highlighted a factor of which all employers need to be aware, including t...

04/22/2016

What on earth are Webinars? A very good question and it is quite possible you have never heard of th...

04/22/2016

We are often asked this question, and in reality it is best answered by another question….what do ...

04/22/2016

Part One: There have been recent reports in the press concerning injuries suffered by domestic and h...

04/22/2016

Don’t be left out of the information loop, register for our webinar now to find out what needs...

04/18/2016

WHAT IF you were sure you could smell alcohol on the breath of one of your domestic or household sta...

04/15/2016

What if you are, working for your employer as a member of domestic staff when out of the blue (as ...

04/15/2016

A member of staff who works for you in a domestic and household staff capacity signs a confidentiali...

04/15/2016

“WHAT IF….” YOU DISMISS YOUR DOMESTIC STAFF EMPLOYEE AND ARE TOLD THEY WILL TAKE Y...

04/15/2016

You have employed a couple to work for you in the domestic and household staff capacity and as part ...

04/15/2016

A recent study has shown the number of childminders in England has fallen by 10.000 in the last five...

04/15/2016

Recent research suggests that up to six million workers in the UK are currently paid less than the L...

04/15/2016

Age UK has recently revisited the issue of loneliness of many elderly people, but it may be surprisi...

04/15/2016

It’s not just about starting the new tax year right, it’s about getting the end of year ...

04/13/2016

Too worried to complain! It can only be described as disgusting that hundreds of  thousands of elde...

04/13/2016

A court case in the United States has highlighted issues which are relevant to all those who employ ...

04/12/2016

The government is calling on all employers to reduce the pay gap between men and women.  Now, while...

04/08/2016

From 1 April 2016 workers aged 25 and over will be legally entitled to a new minimum pay rate of £7...

04/01/2016

There are some changes to how benefits in kind can be processed for HMRC which may be of interest to...

03/22/2016

From 1st April 2016 workers aged 25 and over will be entitled to a new minimum pay rate of £7.20 pe...

03/12/2016

A massive increase in care home closures, the negative impact of this on the health of residents and...

03/10/2016

It’s an often heard cry of despair and enough to break your heart, but when an elderly person need...

03/10/2016

New and far reaching rights for agency workers are now in force in the UK. The new Agency Workers Re...

03/10/2016

Tax breaks for many well-off working mothers who employ a range of domestic help could be in the off...

03/10/2016

Under a recent change in employment legislation, the minimum period of service required before an em...

03/10/2016

So you think you need a housekeeper? You lead a busy life style, your priorities don’t include loo...

03/10/2016

What you see is not always what you get! The importance of verifying employment candidate references...

03/10/2016

So, you are a working mum; perhaps a housekeeper takes a lot of the household concerns off your shou...

03/10/2016

Rules for dismissing employees may soon undergo a dramatic shift as the government considers allowin...

03/10/2016

Amid a raft of criticism of the UK government’s lack of commitment to an overhaul of social care, ...

03/10/2016

It used to be a bit of a joke – the British comedies about making overtures to the au-pair or ...

03/10/2016

How do you feel about your domestic staff – nanny, live-in carer, housekeeper, etc. – us...

03/10/2016

Ask 100 elderly persons if they would rather move into a retirement home, or stay in their own home ...

03/10/2016

From summer 2013 onwards, employees and employers are to be encouraged to mediate or settle a disput...

03/10/2016

We have all heard the jokes and seen the films about the aging, doddery butler or the ancient housek...

03/10/2016

As an employer of domestic staff, housekeeper, carer, nanny, etc., it pays to keep abreast of new an...

03/10/2016

If you are paying your domestic staff in cash, beware, a new HM Customs and Revenue (HMRC) drive is ...

03/10/2016

It’s a temptation when choosing a new employee, especially someone you have sourced yourself, to l...

03/10/2016

Many of us employ immigrant workers, and the domestic staffing area is no exception, but following a...

03/10/2016

How do YOU apply the working hours regime for your domestic staff?  Are they full-time, or part-tim...

03/10/2016

It’s been a busy morning; you have not stopped, so you grab a sandwich while you get on with what ...

03/10/2016

I don’t have to enrol my nanny/housekeeper/carer, etc. into a pension scheme; I’m not a company,...

03/10/2016

There have always been a number of avenues into a caring career and a number of reasons for choosing...

03/10/2016

The UK government’s new plans for a radical shake-up of the parental leave system will have a dire...

03/10/2016

If the domestic staff you employ are from overseas then a new crackdown by the UK Border Agency on i...

03/10/2016

2012 saw a great many changes in employment law and there are even more planned for the future. Rece...

03/10/2016

Social networking sites are becoming increasingly popular and, at the same time, some of the materia...

03/10/2016

It is perhaps a strange notion that one’s friends and neighbours could request changes to their wo...

03/10/2016

As an employer of domestic staff, and that includes you, even if you employ only one person, be it a...

03/10/2016

When the care home provider Southern Cross collapsed last year, it created a nightmare scenario for ...

03/10/2016

How many of us who employ domestic staff work from home?  How many of those who employ domestic sta...

03/10/2016

“I’m not the type of person to employ a nanny or housekeeper; it’s for the very well off and r...

03/10/2016

New limits on certain Employment Tribunal awards and other payments under employment legislation wil...

03/10/2016

They live the other side of the world, but face similar problems to us here in the UK in that they h...

03/10/2016

We have written previously about judgements made by the European Court of Human Rights (ECHR) regard...

03/10/2016

In the first instalment of this feature, we examined the problems which have beset some care homes a...

03/10/2016

No one we know would knowingly employ an illegal immigrant as a member of their domestic staff, as a...

03/10/2016

It’s a sad fact, but many of those who have reached a certain level of maturity and wish to retain...

03/10/2016

We all try to be fair, yet do others always try to be fair to us? Let us imagine we have just hired ...

03/10/2016

This article continues from The Invisibles, part 1. If a far greater number of the elderly were able...

03/10/2016

A domestic staff member – housekeeper, carer, nanny, etc. – can very quickly become some...

03/10/2016

In part 1 of this feature, we looked at how you deal with a domestic staff member’s long term sick...

03/10/2016

There is an important change in dealing with breaches of health and safety regulations of which as a...

03/10/2016

If a member of your domestic staff:  housekeeper, carer, chauffeur, etc. falls ill and becomes, eff...

03/10/2016

For those of us employing domestic staff, particularly where they interact with children or vulnerab...

03/10/2016

It wasn’t too long ago that it was unusual for households in the UK to have domestic help, but the...

03/10/2016

In parts one and two of this series we looked at the problem for many successful working and busines...

03/10/2016

It may be true to say that from time to time we have all lost our temper with a domestic member of s...

03/10/2016

There are many barriers already broken by women today: the boardroom, finance and politics to name b...

03/10/2016

In part one of Breaking the Final Barrier we discussed the essential problem for many women, that of...

03/10/2016

You send your housekeeper, nanny, chauffeur or indeed any member of your domestic staff out on an er...

03/10/2016

As an employer of domestic staff you will either have been asked to provide a reference to a staff m...

03/10/2016

If you haven’t heard the term ”workplace pensions”  or if you have and don’t really compre...

03/10/2016

When we read about employment issues, it’s easy for those of us who employ just one domestic staff...

03/10/2016

It’s a tricky situation. You need childcare for your children – but not all the time. You prefer...

03/10/2016

The Graham Agency has lots of exciting and well-paid temporary and one-off assignments.  Register w...

03/10/2016

You notice we have called  the arrangement an “agreement” because it is still unclear legally i...

03/10/2016

More for less.  That’s what many councils are demanding of their care worker staff.  But what is...

03/10/2016

Part one: A time bomb for the future In the not too distant future, 2030+, some 160,000 elderly peop...

03/10/2016

So, we were right all along.  The Social Care Cap IS a con, a false hope distorted with smoke and m...

03/10/2016

In the first instalment of this feature, we considered how the new Social Care Cap will not protect ...

03/10/2016

… in selecting a care home. So how DO you know if the care home you choose for a parent is a s...

03/10/2016

Is this the right way to run one of the leading countries in the world – on a volunteer system tha...

03/10/2016

There are many afflictions which have to be borne by the elderly, but one which they should not have...

03/10/2016

One of the modern issues that arise among our aging population is that all too often we fail to ackn...

03/10/2016

With the Children and Families Act 2014 receiving Royal Assent on 13 March 2014, employees will have...

03/10/2016

Most people would agree that during pregnancy, women have to be accorded some leeway for  health, a...

03/10/2016

Life as an employer just seems to get increasingly complicated.  And just because you may only empl...

03/10/2016

It would seem to be obvious, wouldn’t it? As part of the new Care Certificate for support workers ...

03/10/2016

The impact of adverse reactions to food – dairy products and gluten being two major issues –...

03/10/2016

If your housekeeper, chauffeur or any member of domestic staff wishes to work flexible hours, how do...

03/10/2016

How caring do you have to be in respect of your domestic staff? The easy answer is “not at all”,...

03/10/2016

A phrase from an advertisement often comes to mind when dealing with issues of employer/employee rel...

03/10/2016

If you are considering taking on a domestic staff member, it may well be the first time you have eve...

03/10/2016

It is sad, but true, that sometimes an employer/employee relationship has to end.  In the domestic ...

03/10/2016

A new ruling which could affect all UK employers and employees may well impact on the holiday pay en...

03/10/2016

Diana Graham has recently written to the Chancellor of the Exchequer, appealing for the Employment A...

03/10/2016

Another care home has been closed recently, and not for the first time, the reason is lack of care s...

03/10/2016

If you are an employer, of domestic staff, for instance, then sometimes the mere mention of HM Reven...

03/10/2016

1 December 2014 was the start date for the introduction of Shared Parental Leave, three words which ...

03/10/2016

Right now we have lots of clients who are currently seeking staff for housekeeping roles, whether as...

03/10/2016

A recent BBC TV documentary focusing on the Philippines illustrated how the country is training thou...

03/10/2016

6 April 2015 sees an important payroll change for anyone employing a member of domestic staff under ...

03/10/2016

When you are looking for a way out… Everyone who employs a member of domestic staff always hopes t...

03/10/2016

If you are an employer of between 1 and 49 staff, which is likely if you employ a nanny, cleaner, ho...

03/10/2016

It’s not unusual for a housekeeper to help with the household’s children, preparing meals, walki...

03/10/2016

Those employing domestic staff may be interested to read HMRC’s Employer Bulletin for August 2...

03/10/2016

Have you just taken on your first employee and wondering how to get started with payroll?  Why not ...

03/10/2016

HMRC is holding a number of useful webinars for new employers in the coming weeks, covering subjects...

03/10/2016

The UK government is strengthening its crackdown on the employment of illegal migrants.  In the for...

03/10/2016

If a member of your staff were to become seriously ill or die whilst in your employment, who would y...

03/10/2016

When an offer of employment to an applicant to work within your household has been made subject to a...

03/10/2016

Paying taxes and keeping one’s employee records in order may seem to be a chore, but it’...

03/10/2016

Muggings and street assaults are regrettably not isolated incidents in the UK, particularly in large...

03/10/2016

A recent survey by London-based domestic staff recruitment agency, The Graham Agency, has produced 1...

03/10/2016

When someone comes to live in your home, as a housekeeper, nanny or carer, one takes all the usual p...

03/10/2016

If you are a busy working mother at some point you may ask yourself: “Why am I doing this? So ...

03/10/2016

As illegal immigration into the UK continues, a new risk is evolving for employers of domestic and h...

03/10/2016

There are many households which employ domestic staff on a part-time basis, and some may well be usi...

03/10/2016

As a member of domestic or household staff you may well have read news items recently about the Livi...

03/10/2016

You may have read a recent news item which highlighted the fact that close to six million workers in...

03/10/2016

It wasn’t many years ago that the term “social media” was a new one to many people...

03/10/2016

Those of us who employ staff, domestic or household, have just become used to the concept of parenta...

03/10/2016

What happens when one of your domestic staff fails to turn up for work?  Do you have a policy in pl...

03/10/2016

Domestic staff carers can provide the answer to care in your later life. It all depends on which sid...

03/10/2016

Job offers for domestic staff in the Middle East may well appear romantic, and possibly well paid, b...

03/08/2016

Many families retain a member of domestic staff on a part-time basis, some for the reason that there...

03/08/2016

According to a recent report, over 40% of organisations have seen an increase in reported mental hea...

03/08/2016

You may well run out of patience occasionally with a member of your domestic staff, but a recent leg...

03/08/2016

  • “

    My family back home has welcomed me and I am enjoying my new life with the family you found for me.

    ”
    6
  • “

    Using The Graham Agency was a truly good decision, from first chat to welcoming the candidate you found for us was simplicity itself. Excellent matchmaking.

    ”
    5
  • “

    I have been working for this family now for just over a year, and am able to enjoy life and save.

    ”
    4
  • “

    The idea of finding a domestic staff member for the first time on our own was intimidating, so we would like to express our gratitude for taking away all the issues for us.

    ”
    3
  • “

    I would just like to say a big Thank You for finding the perfect job for me.

    ”
    2
  • “

    I would like to thank you all for the care and attention you gave to ensure that our housekeeper was just right for us.

    ”
    1

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