When providing domestic staff we focus on gaining a full understanding of your needs so that we can place the best candidate to ensure your satisfaction. We aim to take away your everyday worries, whether that’s making sure the children have been collected from school, that there is a wonderful meal ready for that evening’s little soirée, or that an elderly relative is able to continue living safely in their own home.
We like to establish from you exactly the type of person you are seeking. For this reason, we ask you to provide as much information as possible about the position, remuneration, accommodation (if applicable) and other details.
If you wish to submit details of your requirements for domestic staff, please get in touch using the form on the right-hand side, or through our email or telephone. Once we have received your enquiry, we’ll contact you to discuss how we may help in your search for domestic staff.
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The numbers of people visiting city parks and open spaces has soared by 25% from 2010 – 2016. ...
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We have reported recently, the massive rise in cases being taken to Employment Tribunal fees were ru...
This month, May 2018 sees the first consultation of extending shared Parental Leave to Grandparents....
The Minimum contributions that you, as an employer of staff – including domestic and household...
Take some advice to help you perform to the best of your potential at an interview. These interview ...
Here are the rules concerning pay and time off. UK Bank Holidays and how they affect you as an emplo...
It is often emotionally difficult for all concerned when an aged relative enters a care home, and on...
Tribunal cases have continued to soar since fees were ruled unlawful, a trend which holds implicatio...
Even more opportunities are potentially opening up for housekeeping jobs as working parents struggle...
Yet again, international news regarding treatment of Filipino domestic staff in Kuwait has highlight...
The Government’s Fit for Work scheme which was aimed at streamlining the system of getting tho...
As an employer of domestic/household staff, you may well have house rules relating to smoking at wor...
It is human nature to expect that at the top of the tree where prices are highest, highest quality i...
If an employee commits an act which you consider unacceptable, would your first reaction be to suspe...
Employment tribunal claims have soared in recent month since fees were abolished following a Supreme...
It’s some way off yet, but we can see the way it’s going, even 18 year old employees wil...
Increases in statutory pay rates for a range of staff conditions have been announced by the governme...
Wages are squeezed and it looks like another five years of the same before earnings are even anywher...
There has been a major development that could affect many domestic staff, now and in the future If y...
Increases in the minimum wages which should be paid to workers in the UK are due to take affect in t...
Increases in statutory pay rates staff recently announced by the government will affect a whole rang...
A recent court case illustrates just how important it is for employers of domestic and household sta...
Fees for residential and nursing homes have risen at their fastest rate to reach an average of ￡33...
The Government’s scheme for individuals to apply for tribunal fees refunds has been rolled o...
This new year heralds probably of some of the greatest changes in the UK for decades. The big issue ...
To remind you of important dates coming up. Firstly, this year’s remaining Bank holidays for E...
Over 150,000 UK workers are set to receive a pay rise, and it’s all voluntary on the part of t...
New research shows how difficult it is in the UK for many to break out of poorly paid jobs, in direc...
An appalling list of deficiencies in a residential care home which charged between ￡680 and ￡1,3...
We are all aware that changes are in the air regarding Brexit and freedom of movement for EU nationa...
A legal case currently going though the European Court of Justice (ECJ) may impact employers who hav...
Parents who suffer the death of a child may soon have the statutory right to paid leave. This will a...
A bill currently going through parliament will lay down new regulations on payment for work experien...
Employment Tribunal Claims May Rise After Ruling Employers of domestic and household staff need to b...
Domestic staff need to be aware when considering a job in the Gulf countries that maids there have b...
If the recommendations of an independent review of the treatment of black, Asian and minority ethnic...
The internet tutorial programme provided by HMRC (HM Revenue and Customs) continues to expand and of...
A suggested new deal which may be offered to fathers by the government would, of course, apply to th...
Almost 190,000 more people aged 65 years or older will require care by 2035 to cope with the rise in...
In a major ruling for employers – including those of domestic and household staff – employme...
Employers of staff, including domestic and household, may well find post-Brexit, that the rights of ...
Part One. The Contract of Employment you must give your staff should spell out their duties and obli...
ELECTRICAL EQUIPMENT Before using electrical equipment, the user should check the electric cord for ...
This is a question which often arises with domestic and household staff, and some expert advice woul...
The tragic death of an elderly care home resident once again brings caring options into consideratio...
We have been asked this question by an employer who already has a Housekeeper but requires extra hel...
Once again, the risks to domestic staff, including housekeepers, of working in the United Arab Emira...
It has become patently obvious just how powerful are today’s social media platforms. Facebook...
As part of the government’s on-going series “webinars” (web based seminars) HM Revenue and...
With the holiday period now on us, many employers will take domestic staff, particularly housekeeper...
If you already employ, or are considering employing domestic and household staff on a so-called “z...
By law, you cannot discriminate against your workers because of their age; disability; gender reassi...
Statutory Maternity Pay, Ordinary and Additional Statutory Paternity Pay or Adoption Pay and Shared ...
Holiday time is here again and some you will be going off on a family trip leaving domestic staff st...
It’s really bad winter weather-or there are public transport strikes – and your househol...
We have written previously about the need to ensure the safety of your domestic and household staff ...
One of your employees, either domestic or household, is really dedicated and never takes a break, ev...
We all know that health care in the UK is rarely free and is often taken for granted. What many do ...
Unless you have an agreed wage increase policy with your domestic and or household staff, it is quit...
Confrontation with employees is always to be avoided if possible, and the last thing you should do i...
A court case in the news has highlighted yet again, how careful Housekeepers must be when accepting ...
The government is poised to consider extending leave rights for family members of new mothers. The o...
There has recently been publicity of a case where the European Court of Justice (ECJ) ruled that a c...
Employers providing accommodation for Housekeepers and Household staff will have to await the outcom...
A high percentage of domestic and household staff are women, and in the course of their employment, ...
It is a simple request ‘Will you change that light bulb for me?’ ‘Would you get a ...
It may be that one of your domestic/household staff is either a new or expectant mum, OR, that you y...
Even if you haven’t heard of Uber, or CitySprint, it is possible that recent employment tribun...
A recent tragic death of an elderly patient at a care home has highlighted the need for special inst...
Citizens Advice recently advised employees, including domestic and household staff, to check their w...
Mounting pressure on Britain’s care for the elderly has opened a potential area of risk for th...
The UK government has an easy to use tool for checking someone’s right to work, available at https...
There are special rules for deciding if someone is employed or self- employed. This is called their ...
A domestic staff member, housekeeper, carer, nanny, etc. can very quickly become someone who is he...
What is the Living Wage, what is the amount and do you have to pay it? There is often confusion abou...
The perils of flexible working requests can prove a difficult maze to negotiate; there are lessons t...
Whenever a bank holiday, as Public holidays are termed, falls on a weekend, a “substitute...
If you wish to terminate an employee’s employment, to avoid a claim for unfair dismissal, it must ...
This could happen to you…a real life scenario. Three weeks after engaging a new housekeeper yo...
A new report by Age UK shows that two out of five ・ 41% of residents in independent care homes are...
As an employer of domestic/household staff it is important you understand the obligations of the Sha...
As an employer of domestic/household staff are you up-to-date with the new tax laws on expenses and ...
When there is a seasonal demand for extra staff, offering students or others a zero hours contract m...
As an employer, or prospective employer of domestic/household staff it is important that you keep up...
Some recent court cases have highlighted the affect of heavier penalties since the implementation of...
When you have cause to consider suspending a domestic/household member of staff due to a perceived a...
When you ask your domestic/household staff member to nip down the road in the car for you how do you...
Just a bit of banter…? Just where is the line you can’t step over? A major report shines...
When care home costs rise by more than 10 times the increase in pensioner incomes, rocketing by 5.2%...
There are more tax changes in the pipeline which you as an en employer, or prospective employer of d...
If your domestic/household employee returns from maternity leave and asks to work part-time do you h...
How does the government’s Pension auto-enrolment scheme affect you, as an employer of domestic...
As a member of domestic/household staff, you will be used to using cleaning chemicals on a regular b...
Are you, as an employer of domestic staff, entitled to check your employee’s phone to see if they ...
It would seem that no matter how carefully relatives check a care home for their loved ones, there i...
When shared parental leave was introduced recently in the UK, the degree of take-up was unknown and ...
It is a situation which can arise in many homes which employ domestic/ household staff – you the e...
In every household there are cleaning chemicals being used on a daily basis, but what precautions ha...
They are safe…No, they are unsafe and present a Salmonella risk…Now are they safe again?...
According to research carried out by workplace experts Acas (Advisory, Conciliation and Arbitration ...
A recent Crown Court case brought against a home care company by the Health and Safety Executive (HS...
As an employer of domestic staff, you hope that you do not have to terminate their employment, but i...
There is, says the Social Care Institute for Excellence, a real risk that family carers can reach th...
There are now some two million people employed full-time and part-time in the domestic help industry...
Sometimes an offer comes along that appears to be a real bonus. Well, for many domestic and househol...
It would seem that no matter how carefully relatives check a care home for their loved ones, there i...
In a recent court case in which a company was fined some £36,000 for unsafe working practices, it w...
A question often asked of us, is: ‘Can we, as the employer, contact a member of our domestic...
We all have the greatest sympathy for a member of domestic or household staff who are off sick. But ...
It would appear that here at The Graham Agency we are bucking the trend in wages which our domestic ...
Since 1 April, all workers aged 25 and over have been legally entitled to at least £7.20 per hour. ...
Here are a few questions for you as employers of domestic staff – and they are not trick questions...
Many of those who are in the food preparation business including, of course, housekeepers, cooks and...
As employers of domestic and household staff, it’s difficult enough keeping abreast of changes to ...
If you haven’t already sent in your final payroll reports for 2015- 16 HMRC’s webinar w...
ELECTRICAL EQUIPMENT Before using electrical equipment, the user should check the electric cord for ...
There has been considerable controversy in recent times regarding the operation of so called Zero Ho...
A recent court case has highlighted the need for all employers to ensure that employees, including d...
The short answer is no, you don’t, but and there is always a “but”…. All employees are e...
Assuming you already have a contract of employment for your domestic and household staff, then you w...
Yet again the issue of the alleged ill treatment of domestic workers in Saudi Arabia has come into t...
Employing a person with a learning disability ensures your workforce is more representative of your ...
A Supreme Court ruling has highlighted a factor of which all employers need to be aware, including t...
What on earth are Webinars? A very good question and it is quite possible you have never heard of th...
We are often asked this question, and in reality it is best answered by another question….what do ...
Part One: There have been recent reports in the press concerning injuries suffered by domestic and h...
Don’t be left out of the information loop, register for our webinar now to find out what needs...
WHAT IF you were sure you could smell alcohol on the breath of one of your domestic or household sta...
What if you are, working for your employer as a member of domestic staff when out of the blue (as ...
A member of staff who works for you in a domestic and household staff capacity signs a confidentiali...
“WHAT IF….” YOU DISMISS YOUR DOMESTIC STAFF EMPLOYEE AND ARE TOLD THEY WILL TAKE Y...
You have employed a couple to work for you in the domestic and household staff capacity and as part ...
A recent study has shown the number of childminders in England has fallen by 10.000 in the last five...
Recent research suggests that up to six million workers in the UK are currently paid less than the L...
Age UK has recently revisited the issue of loneliness of many elderly people, but it may be surprisi...
It’s not just about starting the new tax year right, it’s about getting the end of year ...
Too worried to complain! It can only be described as disgusting that hundreds of thousands of elde...
A court case in the United States has highlighted issues which are relevant to all those who employ ...
The government is calling on all employers to reduce the pay gap between men and women. Now, while...
From 1 April 2016 workers aged 25 and over will be legally entitled to a new minimum pay rate of £7...
There are some changes to how benefits in kind can be processed for HMRC which may be of interest to...
From 1st April 2016 workers aged 25 and over will be entitled to a new minimum pay rate of £7.20 pe...
A massive increase in care home closures, the negative impact of this on the health of residents and...
It’s an often heard cry of despair and enough to break your heart, but when an elderly person need...
New and far reaching rights for agency workers are now in force in the UK. The new Agency Workers Re...
Tax breaks for many well-off working mothers who employ a range of domestic help could be in the off...
Under a recent change in employment legislation, the minimum period of service required before an em...
So you think you need a housekeeper? You lead a busy life style, your priorities don’t include loo...
What you see is not always what you get! The importance of verifying employment candidate references...
So, you are a working mum; perhaps a housekeeper takes a lot of the household concerns off your shou...
Rules for dismissing employees may soon undergo a dramatic shift as the government considers allowin...
Amid a raft of criticism of the UK government’s lack of commitment to an overhaul of social care, ...
It used to be a bit of a joke – the British comedies about making overtures to the au-pair or ...
How do you feel about your domestic staff – nanny, live-in carer, housekeeper, etc. – us...
Ask 100 elderly persons if they would rather move into a retirement home, or stay in their own home ...
From summer 2013 onwards, employees and employers are to be encouraged to mediate or settle a disput...
We have all heard the jokes and seen the films about the aging, doddery butler or the ancient housek...
As an employer of domestic staff, housekeeper, carer, nanny, etc., it pays to keep abreast of new an...
If you are paying your domestic staff in cash, beware, a new HM Customs and Revenue (HMRC) drive is ...
It’s a temptation when choosing a new employee, especially someone you have sourced yourself, to l...
Many of us employ immigrant workers, and the domestic staffing area is no exception, but following a...
How do YOU apply the working hours regime for your domestic staff? Are they full-time, or part-tim...
It’s been a busy morning; you have not stopped, so you grab a sandwich while you get on with what ...
I don’t have to enrol my nanny/housekeeper/carer, etc. into a pension scheme; I’m not a company,...
There have always been a number of avenues into a caring career and a number of reasons for choosing...
The UK government’s new plans for a radical shake-up of the parental leave system will have a dire...
If the domestic staff you employ are from overseas then a new crackdown by the UK Border Agency on i...
2012 saw a great many changes in employment law and there are even more planned for the future. Rece...
Social networking sites are becoming increasingly popular and, at the same time, some of the materia...
It is perhaps a strange notion that one’s friends and neighbours could request changes to their wo...
As an employer of domestic staff, and that includes you, even if you employ only one person, be it a...
When the care home provider Southern Cross collapsed last year, it created a nightmare scenario for ...
How many of us who employ domestic staff work from home? How many of those who employ domestic sta...
“I’m not the type of person to employ a nanny or housekeeper; it’s for the very well off and r...
New limits on certain Employment Tribunal awards and other payments under employment legislation wil...
They live the other side of the world, but face similar problems to us here in the UK in that they h...
We have written previously about judgements made by the European Court of Human Rights (ECHR) regard...
In the first instalment of this feature, we examined the problems which have beset some care homes a...
No one we know would knowingly employ an illegal immigrant as a member of their domestic staff, as a...
It’s a sad fact, but many of those who have reached a certain level of maturity and wish to retain...
We all try to be fair, yet do others always try to be fair to us? Let us imagine we have just hired ...
This article continues from The Invisibles, part 1. If a far greater number of the elderly were able...
A domestic staff member – housekeeper, carer, nanny, etc. – can very quickly become some...
In part 1 of this feature, we looked at how you deal with a domestic staff member’s long term sick...
There is an important change in dealing with breaches of health and safety regulations of which as a...
If a member of your domestic staff: housekeeper, carer, chauffeur, etc. falls ill and becomes, eff...
For those of us employing domestic staff, particularly where they interact with children or vulnerab...
It wasn’t too long ago that it was unusual for households in the UK to have domestic help, but the...
In parts one and two of this series we looked at the problem for many successful working and busines...
It may be true to say that from time to time we have all lost our temper with a domestic member of s...
There are many barriers already broken by women today: the boardroom, finance and politics to name b...
In part one of Breaking the Final Barrier we discussed the essential problem for many women, that of...
You send your housekeeper, nanny, chauffeur or indeed any member of your domestic staff out on an er...
As an employer of domestic staff you will either have been asked to provide a reference to a staff m...
If you haven’t heard the term ”workplace pensions” or if you have and don’t really compre...
When we read about employment issues, it’s easy for those of us who employ just one domestic staff...
It’s a tricky situation. You need childcare for your children – but not all the time. You prefer...
The Graham Agency has lots of exciting and well-paid temporary and one-off assignments. Register w...
You notice we have called the arrangement an “agreement” because it is still unclear legally i...
More for less. That’s what many councils are demanding of their care worker staff. But what is...
Part one: A time bomb for the future In the not too distant future, 2030+, some 160,000 elderly peop...
So, we were right all along. The Social Care Cap IS a con, a false hope distorted with smoke and m...
In the first instalment of this feature, we considered how the new Social Care Cap will not protect ...
… in selecting a care home. So how DO you know if the care home you choose for a parent is a s...
Is this the right way to run one of the leading countries in the world – on a volunteer system tha...
There are many afflictions which have to be borne by the elderly, but one which they should not have...
One of the modern issues that arise among our aging population is that all too often we fail to ackn...
With the Children and Families Act 2014 receiving Royal Assent on 13 March 2014, employees will have...
Most people would agree that during pregnancy, women have to be accorded some leeway for health, a...
Life as an employer just seems to get increasingly complicated. And just because you may only empl...
It would seem to be obvious, wouldn’t it? As part of the new Care Certificate for support workers ...
The impact of adverse reactions to food – dairy products and gluten being two major issues –...
If your housekeeper, chauffeur or any member of domestic staff wishes to work flexible hours, how do...
How caring do you have to be in respect of your domestic staff? The easy answer is “not at all”,...
A phrase from an advertisement often comes to mind when dealing with issues of employer/employee rel...
If you are considering taking on a domestic staff member, it may well be the first time you have eve...
It is sad, but true, that sometimes an employer/employee relationship has to end. In the domestic ...
A new ruling which could affect all UK employers and employees may well impact on the holiday pay en...
Diana Graham has recently written to the Chancellor of the Exchequer, appealing for the Employment A...
Another care home has been closed recently, and not for the first time, the reason is lack of care s...
If you are an employer, of domestic staff, for instance, then sometimes the mere mention of HM Reven...
1 December 2014 was the start date for the introduction of Shared Parental Leave, three words which ...
Right now we have lots of clients who are currently seeking staff for housekeeping roles, whether as...
A recent BBC TV documentary focusing on the Philippines illustrated how the country is training thou...
6 April 2015 sees an important payroll change for anyone employing a member of domestic staff under ...
When you are looking for a way out… Everyone who employs a member of domestic staff always hopes t...
If you are an employer of between 1 and 49 staff, which is likely if you employ a nanny, cleaner, ho...
It’s not unusual for a housekeeper to help with the household’s children, preparing meals, walki...
Those employing domestic staff may be interested to read HMRC’s Employer Bulletin for August 2...
Have you just taken on your first employee and wondering how to get started with payroll? Why not ...
HMRC is holding a number of useful webinars for new employers in the coming weeks, covering subjects...
The UK government is strengthening its crackdown on the employment of illegal migrants. In the for...
If a member of your staff were to become seriously ill or die whilst in your employment, who would y...
When an offer of employment to an applicant to work within your household has been made subject to a...
Paying taxes and keeping one’s employee records in order may seem to be a chore, but it’...
Muggings and street assaults are regrettably not isolated incidents in the UK, particularly in large...
A recent survey by London-based domestic staff recruitment agency, The Graham Agency, has produced 1...
When someone comes to live in your home, as a housekeeper, nanny or carer, one takes all the usual p...
If you are a busy working mother at some point you may ask yourself: “Why am I doing this? So ...
As illegal immigration into the UK continues, a new risk is evolving for employers of domestic and h...
There are many households which employ domestic staff on a part-time basis, and some may well be usi...
As a member of domestic or household staff you may well have read news items recently about the Livi...
You may have read a recent news item which highlighted the fact that close to six million workers in...
It wasn’t many years ago that the term “social media” was a new one to many people...
Those of us who employ staff, domestic or household, have just become used to the concept of parenta...
What happens when one of your domestic staff fails to turn up for work? Do you have a policy in pl...
Domestic staff carers can provide the answer to care in your later life. It all depends on which sid...
Job offers for domestic staff in the Middle East may well appear romantic, and possibly well paid, b...
Many families retain a member of domestic staff on a part-time basis, some for the reason that there...
According to a recent report, over 40% of organisations have seen an increase in reported mental hea...
You may well run out of patience occasionally with a member of your domestic staff, but a recent leg...
