News & Events

Life as an employer just seems to get increasingly complicated.  And just because you may only employ one domestic staff member, it doesn’t mean you are exempt from new legislation and procedures. A good example is the latest move by the government in its reform of...

It would seem to be obvious, wouldn’t it? As part of the new Care Certificate for support workers in health and social care being introduced by the UK government, staff must be able to speak English! What is surprising is that this has not always been mandatory. ...

The impact of adverse reactions to food - dairy products and gluten being two major issues – is increasingly in the public spotlight.  Now The Graham Agency has created a central reference point with advice on where to learn more on the subject, tips on...

If your housekeeper, chauffeur or any member of domestic staff wishes to work flexible hours, how do you react?  Or, more to the point, how should you react? Until now, the answer has been clear:  unless that staff member was a carer or looked after children,...

How caring do you have to be in respect of your domestic staff? The easy answer is “not at all”, but, while this may be essentially true, the truth isn’t always what it seems. If you show no care in regard to your housekeeper, cook, nanny, etc....

A phrase from an advertisement often comes to mind when dealing with issues of employer/employee relationships, particularly when it comes to domestic staff:  "It’s good to talk.” The trouble is we are all so busy that the personal touch is not so much swept under the...

If you are considering taking on a domestic staff member, it may well be the first time you have ever employed anyone. There tend to be two approaches to the situation; either, in with both feet without really considering the implications, or, feeling more than a...

It is sad, but true, that sometimes an employer/employee relationship has to end.  In the domestic staff environment, matters are often clouded by the closeness which can build up between employer and staff member. There are many reasons why the relationship has to end, but certainly...

A new ruling which could affect all UK employers and employees may well impact on the holiday pay entitlement you pay to your domestic staff. The Employment Appeals Tribunal has ruled that the following affects ALL UK employers and employees:  that normal overtime remuneration in addition...

Diana Graham has recently written to the Chancellor of the Exchequer, appealing for the Employment Allowance on National Insurance Contributions to be extended to the employers of domestic staff.  You may read her letter to the Chancellor....