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One of the modern issues that arise among our aging population is that all too often we fail to acknowledge that the process of aging is happening to US. This was highlighted in a recent survey carried out by YouGov, for the firm Invicta Telecare, which...

10 March, 2016

With the Children and Families Act 2014 receiving Royal Assent on 13 March 2014, employees will have the right to request flexible working hours. As an employer you need to be aware of changes which give extended rights to your domestic staff employees. In the Children...

10 March, 2016

Most people would agree that during pregnancy, women have to be accorded some leeway for  health, absence, etc.  As most domestic staff are female, particularly housekeepers and those with ancillary roles such as nanny and cook, it is important that you, as their employer, are...

10 March, 2016

Life as an employer just seems to get increasingly complicated.  And just because you may only employ one domestic staff member, it doesn’t mean you are exempt from new legislation and procedures. A good example is the latest move by the government in its reform of...

10 March, 2016

It would seem to be obvious, wouldn’t it? As part of the new Care Certificate for support workers in health and social care being introduced by the UK government, staff must be able to speak English! What is surprising is that this has not always been mandatory. ...

10 March, 2016

The impact of adverse reactions to food - dairy products and gluten being two major issues – is increasingly in the public spotlight.  Now The Graham Agency has created a central reference point with advice on where to learn more on the subject, tips on...

10 March, 2016

If your housekeeper, chauffeur or any member of domestic staff wishes to work flexible hours, how do you react?  Or, more to the point, how should you react? Until now, the answer has been clear:  unless that staff member was a carer or looked after children,...

10 March, 2016

How caring do you have to be in respect of your domestic staff? The easy answer is “not at all”, but, while this may be essentially true, the truth isn’t always what it seems. If you show no care in regard to your housekeeper, cook, nanny, etc....

10 March, 2016

A phrase from an advertisement often comes to mind when dealing with issues of employer/employee relationships, particularly when it comes to domestic staff:  "It’s good to talk.” The trouble is we are all so busy that the personal touch is not so much swept under the...

10 March, 2016

If you are considering taking on a domestic staff member, it may well be the first time you have ever employed anyone. There tend to be two approaches to the situation; either, in with both feet without really considering the implications, or, feeling more than a...

10 March, 2016
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