Think Twice Before Asking

A court case in the United States has highlighted issues which are relevant to all those who employ domestic staff.

In the case, a chauffeur to a former Swedish ambassador is suing for £1.1 million following a fall from a ladder while he was assembling a flat pack wardrobe for his employer. He was tackling the task single-handed, while it alleged, the instructions showed it to be a task for two people.

There are two lessons to be learnt here:

That asking staff to carry out tasks which are outside of their normal areas of responsibility carries its inherent risks if they are in any way injured.

Secondly, that whatever the task an employee is given, it must be carried out in a safe and relevant manner, with the appropriate assistance where necessary.

It is all too easy to say “Oh by the way, when you have a spare moment, can you do X for me, I know it’s not normally your job, but it would be very helpful”.

It can be very difficult for the employee to say No, and the responsibility for this lies with the employer.

Best advice, think carefully about what you ask staff to undertake and weigh up potential risks and consequences.

I would like to thank you all for the care and attention you gave to ensure that our housekeeper was just right for us.

My family back home has welcomed me and I am enjoying my new life with the family you found for me.

Using The Graham Agency was a truly good decision, from first chat to welcoming the candidate you found for us was simplicity itself. Excellent matchmaking.

I have been working for this family now for just over a year, and am able to enjoy life and save.

The idea of finding a domestic staff member for the first time on our own was intimidating, so we would like to express our gratitude for taking away all the issues for us.

I would just like to say a big Thank You for finding the perfect job for me.

I would like to thank you all for the care and attention you gave to ensure that our housekeeper was just right for us.

My family back home has welcomed me and I am enjoying my new life with the family you found for me.

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