20 Jan Exceptional service
I was recommended to this agency by a friend and in truth did not explore alternatives. That said the initial response was so professional and helpful i did not feel i could be in better hands. I have an elderly father (96) whose physical functionality is much deteriorated and needs constant attention. i am still working and travelling so i needed flexible and on call support. My father wanted to stay in his own home rather than go into a hospice so the agency were tasked with finding 16 hours of attendance per day to include cooking, cleaning and personal care. We were offered two people who alternate and whose skill and care have made this whole episode painless. If for any reason the carer is unable to attend the agency always respond with an alternative. I cannot recommend this agency more highly.